GeForce NOW powered by CloudGG - Notice history

Everything is healthy.

Operational

AU-East - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Other Cloud.GG services - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Notice history

Nov 2024

Network Infrastructure Maintenance
  • Completed
    November 06, 2024 at 9:33 PM
    Completed
    November 06, 2024 at 9:33 PM

    Maintenance has completed and we are seeing user activity in the East and West GeForce Now by CloudGG zones.

    If you require any technical assistance please email support@cloud.gg

  • In progress
    November 06, 2024 at 5:00 PM
    In progress
    November 06, 2024 at 5:00 PM
    Maintenance is now in progress
  • Planned
    November 06, 2024 at 5:00 PM
    Planned
    November 06, 2024 at 5:00 PM

    We are undertaking planned maintenance and software updates of our network infrastructure.

    Members will not be able to start a new session during the planned maintenance.

    Active sessions will be asked to wrap up over an hour period after commencement. This affects all GeForce Now by CloudGG data centres.

Oct 2024

Service Disruption
  • Resolved
    Resolved

    This incident has been resolved and we will continue to monitor throughout the day.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating complaints about long queues times on AU East NPA-PNT-SYD-01

Zone offline for maintenance
  • Completed
    October 29, 2024 at 10:36 PM
    Completed
    October 29, 2024 at 10:36 PM
    Maintenance has completed successfully.
  • In progress
    October 29, 2024 at 3:00 PM
    In progress
    October 29, 2024 at 3:00 PM
    Maintenance is now in progress
  • Planned
    October 29, 2024 at 3:00 PM
    Planned
    October 29, 2024 at 3:00 PM

    AU-East2 (NPA-PNT-SYD-02) zone will be completely offline for approximately 8 hours while software upgrades and updates are performed during a maintenance window.

    The work is necessary to ensure future updates can be performed in a rolling fashion; we apologise for any inconvenience.

Software Updates for East 1
  • Completed
    October 23, 2024 at 1:00 PM
    Completed
    October 23, 2024 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    October 22, 2024 at 1:00 PM
    In progress
    October 22, 2024 at 1:00 PM
    Maintenance is now in progress
  • Planned
    October 22, 2024 at 1:00 PM
    Planned
    October 22, 2024 at 1:00 PM

    We are performing scheduled maintenance on East 1.

    Users on East 1 may encounter higher than usual waiting times.

    While we do not require downtime for this maintenance period, we will be updating software on machines that are idle.

Software Updates for East 2 and West 1
  • Completed
    October 22, 2024 at 1:00 PM
    Completed
    October 22, 2024 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    October 21, 2024 at 1:00 PM
    In progress
    October 21, 2024 at 1:00 PM
    Maintenance is now in progress
  • Planned
    October 21, 2024 at 1:00 PM
    Planned
    October 21, 2024 at 1:00 PM

    We are performing scheduled maintenance on East 2 and West 1.

    Users on West and Ultimate members on East 2 may encounter higher than usual waiting times.

    While we do not require downtime for this maintenance period, we will be updating software on machines that are idle.

my.cloud.gg maintenance
  • Completed
    October 17, 2024 at 3:30 AM
    Completed
    October 17, 2024 at 3:30 AM

    The user portal is now back online. You may receive a prompt to log back in.

  • In progress
    October 17, 2024 at 3:20 AM
    In progress
    October 17, 2024 at 3:20 AM
    Maintenance is now in progress
  • Planned
    October 17, 2024 at 3:20 AM
    Planned
    October 17, 2024 at 3:20 AM

    The my.cloud.gg portal will temporarily be unavailable for up to 5 minutes while maintenance is performed.

Sep 2024

No major incidents reported this month

Sep 2024 to Nov 2024

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This status page is updated on a best-effort basis by CloudGG, official NVIDIA Alliance Partner for GeForce NOW in Australia and NZ, as we become aware of incidents or plan upcoming maintenance. Information presented on this page is not guaranteed to be accurate, timely or free from error and all warranties (express or implied) are disclaimed.
For global GeForce NOW incidents and updates, please visit status.geforcenow.com.

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