GeForce NOW powered by CloudGG - AU East 1 Service Disruption – Incident details

Everything is healthy.

AU East 1 Service Disruption

Resolved
Degraded performance
Started over 1 year agoLasted about 9 hours

Affected

GeForce NOW Zones

AU-East1

Degraded performance from 5:30 AM to 2:51 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    If you continue to see errors, please report these using the in-app feedback feature.

  • Monitoring
    UTC
    Monitoring

    NVIDIA have identified an issue, implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are investigating reports of Casual members using AU East 1 (SYD-01) encountering the following errors:

    • Game is not supported in your region

    • GeForce NOW is at capacity

    If you are encountering an issue please report it in the GeForce NOW client feedback module (found to the right of the search bar).

    After reporting the issue, please try exiting your GeForce NOW app or browser, then try again.

Queue History

Queueing may occur during periods of high demand. The visualisation below shows queuing history for each plan type over the last 48 hours until now. Each cell is shaded according to the queue depth if starting a session at that time. Green means no wait; warmer colours mean longer queue times.

This status page is updated on a best-effort basis by CloudGG, the official NVIDIA Alliance Partner for GeForce NOW in Australia and NZ, as we become aware of incidents or plan upcoming maintenance. Information presented on this page is not guaranteed to be accurate, timely or free from error and all warranties (express or implied) are disclaimed.
For global GeForce NOW incidents and updates, please visit status.geforcenow.com.

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