GeForce NOW powered by CloudGG - Notice history

Everything is healthy.

Operational

AU-East - Operational

100% - uptime
Mar 2025 · 99.75%Apr · 100.0%May · 99.72%

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Mar 2025
Apr 2025
May 2025

Other Cloud.GG services - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

May 2025

Prolonged Queues on AU-West1
  • Resolved
    Resolved

    This incident has been resolved. Please contact support in your CloudGG portal if you continue to encounter a problem.

  • Identified
    Identified

    We have identified a problem on AU West affecting our Performance and Casual members.

    You may experience a prolonged queue.

    We are actively working with NVIDIA to resolve the issue.

    AU East remains unaffected.

Some sessions failing to start (C2720021, C192000C)
  • Resolved
    Resolved

    This incident has been resolved. We are continuing to monitor reports of error messages and game crashes

  • Identified
    Identified

    We're aware of some sessions in AU-East1 and AU-East2 zones failing to start with error codes C2720021 and C192000C.

    This global incident is under active investigation by NVIDIA. For further updates, please check NVIDIA's official GeForce NOW status page at https://status.geforcenow.com.

Apr 2025

No major incidents reported this month

Mar 2025

Service Disruption
  • Resolved
    Resolved

    This issue is now resolved.

    We will continue to monitor the performance of AU East 2 overnight.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the results.

    We are seeing activity in AU East 2 return to normal and queues have reduced.

  • Update
    Update

    We are working with NVIDIA to isolate the issue.

    We do not have an ETA on when services will return to normal, we are working to resolve the issue as soon as possible.

  • Investigating
    Investigating

    We are currently investigating a disruption affecting AU East 2.

    This affects our Performance and Ultimate members.

    You may not be able to start a new session, may experience a queue, or receive an error message when starting a new game session.

NVIDIA Service Disruption
  • Resolved
    Resolved

    A fix has been implemented and we will continue to monitor results over the coming hours.

    If you encounter a technical issue with the client or a game please report the issue by either:

    1. Using the in-client feedback module. It is located next to your username in the top right of the client.

    2. Making a post on our community forum.

    3. Contact support in your CloudGG portal for further assistance.

  • Investigating
    Investigating

    We are aware of a global outage affecting some of NVIDIA's services, NVIDIA is currently investigating.

    You may experience unexpected behaviour when starting a session or playing a game.

Mar 2025 to May 2025

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This status page is updated on a best-effort basis by CloudGG, official NVIDIA Alliance Partner for GeForce NOW in Australia and NZ, as we become aware of incidents or plan upcoming maintenance. Information presented on this page is not guaranteed to be accurate, timely or free from error and all warranties (express or implied) are disclaimed.
For global GeForce NOW incidents and updates, please visit status.geforcenow.com.

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