GeForce NOW powered by CloudGG - Disruption to AU East SYD 2 (Ultimate Members) – Incident details

Everything is healthy.

Disruption to AU East SYD 2 (Ultimate Members)

Resolved
Major outage
Started almost 2 years agoLasted about 3 hours

Affected

GeForce NOW Zones

Major outage from 8:17 AM to 10:24 AM, Operational from 10:24 AM to 11:42 AM

AU-East

Major outage from 8:17 AM to 10:24 AM, Operational from 10:24 AM to 11:42 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    We will continue to monitor the zone closely.

  • Monitoring
    UTC
    Monitoring

    We have identified the issue and implemented a fix.

    As the zone comes back online you may experience a queue.

  • Update
    UTC
    Update

    We are still investigating the cause of this disruption.

    Ultimate Members may receive any of the following error messages:

    - Game is not currently supported in your region.
    - We are currently at capacity in your region.
    - Error Code:
    - We are currently undergoing scheduled maintenance.

    We will update this incident when we have further information to share.

  • Investigating
    UTC
    Investigating

    We are currently investigating errors affecting Ultimate Members.

Queue History

Queueing may occur during periods of high demand. The visualisation below shows queuing history for each plan type over the last 48 hours until now. Each cell is shaded according to the queue depth if starting a session at that time. Green means no wait; warmer colours mean longer queue times.

This status page is updated on a best-effort basis by CloudGG, the official NVIDIA Alliance Partner for GeForce NOW in Australia and NZ, as we become aware of incidents or plan upcoming maintenance. Information presented on this page is not guaranteed to be accurate, timely or free from error and all warranties (express or implied) are disclaimed.
For global GeForce NOW incidents and updates, please visit status.geforcenow.com.

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