GeForce NOW powered by CloudGG - Service Disruption – Incident details

Everything is healthy.

Service Disruption

Resolved
Operational
Started over 1 year agoLasted about 2 hours

Affected

GeForce NOW Zones

Major outage from 8:55 AM to 10:47 AM, Operational from 10:47 AM to 10:59 AM

AU-East

Major outage from 8:55 AM to 10:47 AM, Operational from 10:47 AM to 10:59 AM

Updates
  • Resolved
    UTC
    Resolved

    This issue is now resolved.

    We will continue to monitor the performance of AU East 2 overnight.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the results.

    We are seeing activity in AU East 2 return to normal and queues have reduced.

  • Update
    UTC
    Update

    We are working with NVIDIA to isolate the issue.

    We do not have an ETA on when services will return to normal, we are working to resolve the issue as soon as possible.

  • Investigating
    UTC
    Investigating

    We are currently investigating a disruption affecting AU East 2.

    This affects our Performance and Ultimate members.

    You may not be able to start a new session, may experience a queue, or receive an error message when starting a new game session.

Queue History

Queueing may occur during periods of high demand. The visualisation below shows queuing history for each plan type over the last 48 hours until now. Each cell is shaded according to the queue depth if starting a session at that time. Green means no wait; warmer colours mean longer queue times.

This status page is updated on a best-effort basis by CloudGG, the official NVIDIA Alliance Partner for GeForce NOW in Australia and NZ, as we become aware of incidents or plan upcoming maintenance. Information presented on this page is not guaranteed to be accurate, timely or free from error and all warranties (express or implied) are disclaimed.
For global GeForce NOW incidents and updates, please visit status.geforcenow.com.

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