GeForce NOW powered by CloudGG - Investigating some titles stuck in 'patching' – Incident details

Everything is healthy.

Investigating some titles stuck in 'patching'

Resolved
Partial outage
Started 4 months agoLasted 7 days

Affected

GeForce NOW Zones

Partial outage from 7:34 AM to 12:43 AM

AU-East1

Partial outage from 7:34 AM to 12:43 AM

Updates
  • Resolved
    Resolved

    Patching queues have cleared as of the 9th Oct, and this incident has been resolved.

  • Update
    Update

    A fix has been deployed and patching is now restored. Due to a backlog in patching, the patch queue may take several days to fully clear.

  • Monitoring
    Monitoring

    A temporary fix has been deployed with certain titles (including War Thunder) already restored.

  • Identified
    Identified

    The root cause of delays in certain title patching has been identified as impacting several zones globally and is being actively worked on by NVIDIA.

  • Investigating
    Investigating

    NVIDIA are currently investigating reports of several titles stuck in a patching state, affecting some new session creation across Trial, Basic, Casual, and Priority accounts in the AU-East1 zone.

This status page is updated on a best-effort basis by CloudGG, official NVIDIA Alliance Partner for GeForce NOW in Australia and NZ, as we become aware of incidents or plan upcoming maintenance. Information presented on this page is not guaranteed to be accurate, timely or free from error and all warranties (express or implied) are disclaimed.
For global GeForce NOW incidents and updates, please visit status.geforcenow.com.

© 2021 NVIDIA, the NVIDIA logo, and GeForce NOW™ are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries.
Copyright © 2024 Pentanet Limited. All Rights Reserved.